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Appendix
Troubleshooting
A
icon shows on the display and I don’t know why.
Your telephone has voicemail indication that is separate from the
built-in answering system. If
appears on the display, then your
telephone has received a signal from your telephone service provider
that you have a voicemmail message waiting for you to retrieve from
your telephone service provider. Contact your telephone service provider
for more information on how to access your voicemail.
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail
indication. They are independent features and each alerts you to new
messages differently (see
Answering system and voicemail indicators on
page 44). If you subscribe to voicemail service from your telephone service
provider (charges may apply), contact your telephone service provider for
more information on how to access your voicemail.
Incomplete messages.
If a caller leaves a very long message, part of it may be lost after the
system disconnects the call after the maximum recording time you have
set (see
recording time on page 43).
If the caller pauses for longer than seven seconds, the answering system
stops recording and disconnects the call.
If the answering system’s memory becomes full during a message, the
answering system stops recording and disconnects the call.
If the caller’s voice is very soft, the answering system may stop recording
and disconnects the call.
If someone picks up the call at a telephone on the same line during a
message, the answering system stops recording and disconnects the call.
Part of the message may be lost.
Difficulty hearing messages.
Press
/ /-vOLumE+ to adjust the speaker volume on the telephone base.
Press
DIr/
vOLumE to increase the message playback volume on a handset.
The answering system does not answer after correct number of rings.
Make sure the answering system is on. When the answering system is on,
ANs ON should show on the handset and the /ANs. ON/OFF light is lit
on the telephone base (see
Answer on/off on page 40).
If toll saver is selected, the number of rings changes to two when there
are new messages (see
Number of rings on page 41).
At&t Dect 6.0 Phone Manual
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